The annual Guildmaster Awards, presented by GuildQuality, celebrate service excellence in the building, remodeling, contracting, and real estate professions. Each year, GuildQuality gives special recognition to the companies that demonstrate an ability to deliver a consistently superior customer experience.
Over the past few months, GuildQuality has reviewed more than 300 applicants for the 2013 Guildmaster Awards. Based on their review of our company’s feedback, we are pleased to announce that Blue Ribbon Residential Construction Company has earned recognition as a “2013 Guildmaster with Distinction“.
The primary requirement for receiving this high honor is exemplary customer service, as demonstrated by an extremely high customer recommendation rate. In the home building, remodeling, and real estate industry, the average customer recommendation rate for businesses is approximately 70%. In order to receive the award as a member, Blue Ribbon Residential Construction must have achieved a recommendation rate of 90% or greater. We received 97%!
We take tremendous pride in providing the highest quality work and the highest level of customer service possible. Because of this, many of our customers return to us for subsequent projects.
Says the company’s owner, John Sperath:
“Over my 25 years in the Professional Remodeling business I have learned to listen carefully to prospective clients and develop solutions to their problems. Oftentimes, we’ll brain storm together regarding their personal likes, needs and wants to drill down to exactly what their mind’s eye is seeing so that I can see it, too. I solidly believe in renovating people’s homes based on need now, and in the future. Through creative design ideas, my team and I build client confidence throughout the design process so there is full and ultimate trust on the client’s part before the first nail is driven or the first wall taken down.
Remodeling your castle has a definite fear factor. i.e. will it be done right, will they trash my house in the process, have I made the right decisions, will my family be safe while the workmen are in the house, will I get good value for my money, etc. If we didn’t address the fear factor with each and every client, we would not have the referral base that we do and the extensive list of repeat clients.”
Click the link below to read the actual reviews!